How Can I Contact the Pharmacy at Jack and Jill Health?Updated 5 months ago

Getting in Contact with the Pharmacy

Our partner pharmacy - ScaleRx - is readily available to assist you with your medication needs and inquiries. Whether you have questions about your prescription, need to discuss medication options, or require support with your orders, here's how you can get in touch with them. 

Contact Options 📞📧📠🐦

To ensure you receive timely and efficient assistance, we offer several ways for you to contact the pharmacy:

• Phone: For immediate assistance or to speak directly with a ScaleRx staff member, please call them at 📞 905-291-7970. Their knowledgeable team is available to answer your calls during business hours, which are from 9:00 AM to 5:00 PM, Monday through Friday.
• Email: If you prefer to write to them, you can email  📧 [email protected]. They strive to respond to all emails within one business day.
• Fax: You can also fax them any documents or prescriptions at 📠1-833-333-1435. The ScaleRx  team will process your information and reply as soon as possible.

What to Include When Contacting Them

When reaching out, please provide the following information to help ScaleRx assist you more efficiently:

• Your full name and date of birth.
• Any relevant prescription details (if applicable).
• A brief description of your inquiry or the assistance you require.