How Do I Check If My Medication Is Covered by Insurance?Updated 5 months ago
Navigating Insurance Coverage for Medications 🩺💊
When it comes to insurance coverage, especially for medications, it's important to remember that not all insurance plans are created equal. Here's a step-by-step guide to help you navigate the process and ensure you have all the information you need about your coverage and reimbursement.
Step 1: Contact Your Insurance Provider
The best way to find out if a medication is covered is by contacting your insurance provider directly or checking their provider app. Here's what you'll need to do:
Provide the Drug Identification Number (DIN): You can easily search for the DIN of the medication you are looking for by visiting the Health Canada Drug Product Database and simply entering the product name and clicking search. Your insurance provider will use this number to give you detailed information about the coverage under your specific plan.
Step 2: Manual Submission vs. Direct Billing
Direct Billing
Once you have been issued a prescription and confirmed coverage, our partner pharmacy, ScaleRx can bill your insurance directly for your convenience.
Provide Insurance Details: If you have not yet provided your insurance details, you can a follow the link below to add you benefit card information to your profile
For Jack Health patients: Jack Drug Card
For Jill Health patients: Jill Drug Card
Refund for Covered Medications: If your insurance covers a portion or all of your medication, we will refund you the difference when processing your order.
Manual Submission
If you prefer or need to submit your prescription cost for reimbursement manually, here's how:
Save Your Receipt: Ensure you keep the official prescription receipt that comes with your package.
Submit for Reimbursement: Scan or take a picture of the receipt and upload it to your insurance provider’s portal for processing.
Lost Your Receipt?😲
No worries! We've got you covered if you didn’t receive your receipt or accidentally threw it out.
Email Us: Send us a request to [email protected], and we’ll happily resend you the receipt.
Remember❕Your coverage details, including deductibles, copayments, or exclusions, are determined by your individual insurance plan. The most efficient way to clarify these aspects is to communicate directly with your insurance provider.